Service
Discover the various options we offer to make your life easier. We are here for you!
Service
Discover the various options we offer to make your life easier. We are here for you!
Mobility counselling
Travelling safely on buses and trains! Whether you're young or old - our mobility training will teach you how to get to your destination safely and relaxed on public transport. Register now for our training and experience days, which are offered especially for kindergarten and school children, and discover how to use buses and trains safely in a fun way.


Service in the vehicle
Take advantage of our service benefits on buses and trains! On request, our drivers will call a taxi for you so that you can continue your journey seamlessly and without long waiting times. After 8 p.m., many buses also stop between stops on request, so that you can reach your destination more safely and comfortably.
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Accessibility
DSW21 has special offers that make it easier for all passengers to use buses and trains. Especially for people with limited mobility, there is valuable support to enable a comfortable, safe and barrier-free journey.
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Discover Dortmund
Discover the most beautiful sights and exciting excursion destinations in Dortmund! How about an adventure tour through the city? Hop on, travel by bus and train and experience Dortmund in a whole new way with our adventure tours!
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Order timetable
We offer you numerous ways to find out about changes to the timetable - whether online, via app or directly on site. On request, we can even create a personalised timetable for you, print it out and send it conveniently to your home.
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Collective call taxi (AST)
The AnrufSammelTaxi is a flexible and convenient way to get to your next stop, similar to a regular bus service. It runs according to a timetable, but only if you register your journey request at the AST centre at least 45 minutes before departure.
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